{"xsrfToken":"9fe3efc6da340afbc967fca0fca8c6ecaa4de02e_lout","branding":{"id":"2","key":"spark","name":"SPARK Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#002d5c","headerLinkHoverBGColor":"#002d5c","headerBadgeColor":"#002d5c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1b7c85c9-bc0e-47ba-b6a5-d1639076dae6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGY0OTAyYS0yMDJlLTQzMDMtODI5MS1mNzIxZjZhNTNhNzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiN2M4NWM5LWJjMGUtNDdiYS1iNmE1LWQxNjM5MDc2ZGFlNiI6WyJyZWFkIl19LCJleHAiOjE3MzIyMzg3OTksIm5iZiI6MTczMjIzODE5OX0.WS-tB6xNmYsv_FJtf3Q7ttDW1lLS2s9fSPX1OrvWLf4&client=74f4902a-202e-4303-8291-f721f6a53a73&mode=fit","logoId":"1b7c85c9-bc0e-47ba-b6a5-d1639076dae6","isLogoAvailable":true,"helpCenterTitle":"Welcome to SPARK Support","sharedPortalName":"SPARK Support","userInitialAnnouncementHeader":"SPARK Support Help Desk","userInitialAnnouncementMessageWiki":"<p>Welcome to SPARK Support.</p>\n<p>Browse our documentation and submit tickets for issues with SPARK via the SPARK Support Portal.</p>\n<p>You can reach out via support@sparkpa.org or via the form below.</p>\n<p>Emails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to SPARK Support","sharedPortalName":"SPARK Support","announcementHeader":"SPARK Support Help Desk","announcementMessage":"Welcome to SPARK Support. \n\nBrowse our documentation and submit tickets for issues with SPARK via the SPARK Support Portal. \n\nYou can reach out via support@sparkpa.org or via the form below. \n\nEmails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#003e7e","helpCenterTitleColor":"#003e7e","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ca3046f2-59dc-4b97-ac7c-0158f3d71bf1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGY0OTAyYS0yMDJlLTQzMDMtODI5MS1mNzIxZjZhNTNhNzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhMzA0NmYyLTU5ZGMtNGI5Ny1hYzdjLTAxNThmM2Q3MWJmMSI6WyJyZWFkIl19LCJleHAiOjE3MzIyMzg3OTksIm5iZiI6MTczMjIzODE5OX0.t0fpApf39zdQcZK5xIUrct-ZXqg0i56icvgwxohwhso&client=74f4902a-202e-4303-8291-f721f6a53a73&height=300&mode=fit","bannerMediaApiFileId":"ca3046f2-59dc-4b97-ac7c-0158f3d71bf1","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"spark","projectId":10000,"serviceDeskId":2,"name":"SPARK Support","description":"<p>Welcome! You can raise a request for SPARK Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"6","name":"Contact SPARK Support","descriptionHtml":"","callToAction":"Contact SPARK Support","introHtml":"","icon":10467,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[11],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[11],"key":""},{"id":"37","name":"Inquire about joining SPARK","descriptionHtml":"","callToAction":"Inquire about joining SPARK","introHtml":"<p>Inquire about joining SPARK</p>","icon":10480,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[12],"key":""},{"id":"62","name":"Local Cataloger Survey","descriptionHtml":"","callToAction":"Local Cataloger Survey","introHtml":"","icon":10498,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[11],"key":""},{"id":"61","name":"Request Account Creation/Edit","descriptionHtml":"","callToAction":"Request Account Creation/Edit","introHtml":"","icon":10517,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[11],"key":""},{"id":"60","name":"SPARK Reports Waiver for Report Admin","descriptionHtml":"","callToAction":"SPARK Reports Waiver for Report Admin","introHtml":"<p>Review and acknowledge the Reports Waiver to gain Reports Admin Permissions</p>","icon":10568,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[11],"key":""},{"id":"59","name":"SPARK Reports Waiver for Report Runner","descriptionHtml":"<p>Review and acknowledge the Reports Waiver to gain Reports Runner Permissions.</p>","callToAction":"SPARK Reports Waiver for Report Runner","introHtml":"<p>Review and acknowledge the Reports Waiver to gain Reports Runner Permissions</p>","icon":10517,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[11],"key":""},{"id":"32","name":"Create a post-incident review","descriptionHtml":"","callToAction":"Create a post-incident review","introHtml":"<p>Document and share learnings from an incident so that it doesn't happen again</p>","icon":10523,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"36","name":"Emails Outage Request","descriptionHtml":"","callToAction":"Emails Outage Request","introHtml":"","icon":10550,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"31","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"27","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://sparkpa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"Join our consortium"},{"id":11,"name":"SPARK Support"}],"orderMapping":{"12":[37],"11":[62,61,60,59,6,24]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"90039bc2-18ea-37de-a3a1-dca5dfb1ffd7","appLinkName":"System Confluence","appLinkUrl":"https://sparkpa.atlassian.net/wiki","spaceKey":"SPARKSUPPORT","spaceName":"SPARK Support","spaceUrl":"https://sparkpa.atlassian.net/wiki/spaces/SPARKSUPPORT","isServer":false},"labels":[],"projectKey":"SPARK","serviceDeskId":2,"kbLinkDomainURLs":["https://sparkpa.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPARK","userLanguageHeader":"SPARK Support Help Desk","userLanguageMessageWiki":"<p>You can browse by topics below, or you can search via the find box.</p>\n<p>You can reach out via support@sparkpa.org or via the form below.</p>\n<p>Emails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.</p>","defaultLanguageHeader":"SPARK Support Help Desk","defaultLanguageMessage":"You can browse by topics below, or you can search via the find box. \n\nYou can reach out via support@sparkpa.org or via the form below. \n\nEmails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGY0OTAyYS0yMDJlLTQzMDMtODI5MS1mNzIxZjZhNTNhNzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyMzkzOTksIm5iZiI6MTczMjIzODE5OX0.WIkob82EsQafEo7XYNRcdLaJvsV_NuJJQ8HtGCuRP70","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"74f4902a-202e-4303-8291-f721f6a53a73","tokenDurationInMins":20}},"kbPage":{"id":4360992,"title":"Receipt Template Package for Webby by Blair County","url":"https://sparkpa.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/4360992","space":{"key":"EDITINGRECEIPTTEMPLATES","name":"Print Templates","id":4358574},"serviceDeskIds":[2],"appLinkId":"90039bc2-18ea-37de-a3a1-dca5dfb1ffd7","idInString":"4360992","projects":[{"projectId":10000,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sparkpa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9fe3efc6da340afbc967fca0fca8c6ecaa4de02e_lout","baseUrl":"https://sparkpa.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sparkpa.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"74f4902a-202e-4303-8291-f721f6a53a73","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4efffcdba9f24037aaf51f032f13ac1e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}