SPARK Support

Welcome to SPARK Support

SPARK Support Help Desk

Welcome to SPARK Support - providing documentation and support for the SPARK consortium of Evergreen libraries in Pennsylvania.

Need help?

Emails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.

Suggested forms

  • Emailed request in SPARK Support

    Request received from your email support channel.

  • Contact SPARK Support in SPARK Support
  • Request Account Creation/Edit in SPARK Support
  • SPARK Reports Waiver for Report Admin in SPARK Support

    Review and acknowledge the Reports Waiver to gain Reports Admin Permissions

Powered by Jira Service Management
{"xsrfToken":"a44fbc51e53a354f32ded2bd7766fe1b249c2d6f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1b7c85c9-bc0e-47ba-b6a5-d1639076dae6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGY0OTAyYS0yMDJlLTQzMDMtODI5MS1mNzIxZjZhNTNhNzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiN2M4NWM5LWJjMGUtNDdiYS1iNmE1LWQxNjM5MDc2ZGFlNiI6WyJyZWFkIl19LCJleHAiOjE3NjMzODU3MDcsIm5iZiI6MTc2MzM4NTEwN30.-XkQJsNzQ9TlAZySjUQ80Eez3_B8RiDCo9L2Hzuvax0&client=74f4902a-202e-4303-8291-f721f6a53a73&mode=fit","logoId":"1b7c85c9-bc0e-47ba-b6a5-d1639076dae6","isLogoAvailable":true,"helpCenterTitle":"Welcome to SPARK Support","sharedPortalName":"SPARK Support","userInitialAnnouncementHeader":"SPARK Support Help Desk","userInitialAnnouncementMessageWiki":"<p>Welcome to SPARK Support - providing documentation and support for the SPARK consortium of Evergreen libraries in Pennsylvania.</p>\n<p><a href=\"https://sparkpa.atlassian.net/servicedesk/customer/portal/2/group/-1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Need help? </a></p>\n<p>Emails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to SPARK Support","sharedPortalName":"SPARK Support","announcementHeader":"SPARK Support Help Desk","announcementMessage":"Welcome to SPARK Support - providing documentation and support for the SPARK consortium of Evergreen libraries in Pennsylvania.\n\n[Need help? | https://sparkpa.atlassian.net/servicedesk/customer/portal/2/group/-1]\n\nEmails will come from jira@sparkpa.atlassian.net for those who wish to whitelist this new address.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3366cc","helpCenterTitleColor":"#82c0cc","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGY0OTAyYS0yMDJlLTQzMDMtODI5MS1mNzIxZjZhNTNhNzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjMzODU3MDcsIm5iZiI6MTc2MzM4NTEwN30.ZP1sYAbIdyqV8hgMm1dkNHzbQeU_UEpe6e3TfER1ix4&client=74f4902a-202e-4303-8291-f721f6a53a73&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#ede7e3","hasTopBarBeenSplit":true}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sparkpa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a44fbc51e53a354f32ded2bd7766fe1b249c2d6f_lout","baseUrl":"https://sparkpa.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sparkpa.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"74f4902a-202e-4303-8291-f721f6a53a73","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"dedc6ec9b70b4f11b0c2795d1d09c8dc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://sparkpa.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}